US multichannel seller, oils & DIY products
oilscenter.com (opens in a new tab)
Marketplace integrations, ShipStation, Stripe/PayPal, AI assistant.
European AI automation studio · since 2013
Your systems should talk to each other. Not through your team.
We connect stores, marketplaces, payments, shipping and CRM into one system — and add AI agents that answer customers and process orders around the clock. So growth doesn't mean hiring more people to copy data between tabs.
2013the year we started
100+projects delivered
200+clients
The problem we solve
The same wall, in every growing operationMost growing e-commerce businesses hit the same wall. The store works. The marketplaces work. The shipping tool works. The accounting works. And between all of them sits a person with a spreadsheet, copying order numbers, updating stock, matching payments, creating labels.
That person is your bottleneck. Every new sales channel makes it worse. Every seasonal spike turns into overtime. And the moment volume doubles, you're hiring — not because you sold more, but because the manual work grew with it.
We remove the gaps between your systems, so volume grows without headcount.
What we do
Six directions — from strategy to AI agents01
02AI consulting & process audit
We map how your operation actually runs and show where AI pays for itself — and where it's an expensive distraction. A prioritized roadmap with estimated impact.
AI agents & chatbots
An assistant that knows your catalog and your orders: answers product questions, checks stock, finds an order by phone or order number, gives tracking, takes returns — and hands off to a human when it should. The chat on this site is one of ours; try it.
Learn more 03Business process automation
Documents, invoices, CRM records, reports, follow-ups — the repetitive work that quietly consumes your team's week.
Learn more 04E-commerce development & automation
Stores built to operate themselves: Shopify or WooCommerce wired to Amazon, ShipStation and Stripe from day one — plus automation, AI assistants and SEO-safe migration for stores that already run.
Learn more 05API integrations
Marketplaces, payments, shipping, CRM and accounting connected to each other: orders, stock and pricing synced both ways, labels created from order data, payouts matched against invoices automatically.
Learn more06
Generative Engine Optimization
Making your business visible in AI answers — ChatGPT, Claude, Perplexity, Google AI Overviews. Your customers increasingly ask an AI before they search.
In numbers
2013the year we started
100+projects delivered
200+clients
10×order volume handled by the same team (our flagship case)
The prompt is ready
See how we'd help your business — on autopilot
We've prepared a ready-made prompt for you. Add a few words about your business, and AI will show which Proplat services would best remove your busywork and free up time for growth.
Click any AI button — the ready-made prompt is copied automatically.
Case: from 2–3 to 30–40 orders a day, same team
Oils Center · US multichannel sellerOils Center — a US-based multichannel seller of oils and DIY products. When we started, the operation ran on manual work: orders pulled from each marketplace by hand, stock updated separately in every channel, labels created one at a time, payments matched in a spreadsheet.
We rebuilt the operational layer: product export and import across marketplaces, order sync into one system, shipping automation through ShipStation, payment integration with Stripe and PayPal, connections to Google services for reporting, and an AI assistant on the storefront.
Result: daily order volume went from 2–3 to 30–40 — and the same team handles it. The point isn't that automation sold more; it's that a 10× increase didn't require a proportional increase in people.
“From the first contact to the final stages, we knew we made an excellent choice. Very helpful, friendly and professional.”
Selected work
Seven projects · Europe and the USMedical & surgical equipment
ppmedsurg.com (opens in a new tab)
E-commerce platform, catalog, integrations.
Food & cosmetic ingredients supplier
biorganixingredients.com (opens in a new tab)
B2B site, catalog, lead capture.
Logistics & distribution
tempo-jsc.com (opens in a new tab)
Corporate site, multilingual, CRM integration.
Trading & distribution
gravitontrade.com (opens in a new tab)
Corporate site, multilingual.
Business consulting
consultinglv.com (opens in a new tab)
Corporate site, multilingual.
Manufacturing, Poland
prodpol.pl (opens in a new tab)
E-commerce & site.
The stack we work with
Ten groups — and anything else with an API- Commerce — Shopify, WooCommerce, PrestaShop, OpenCart
- Marketplaces — Amazon, eBay, Walmart, Etsy, Google Merchant Center
- Payments — Stripe, PayPal, Square
- Shipping — ShipStation, carrier APIs
- CRM — HubSpot, Salesforce, Pipedrive, Zoho, EspoCRM
- Automation — n8n, Zapier, Make
- Messaging — Twilio, Mailchimp, Slack, Telegram, WhatsApp Business
- Data — Google Sheets API, BigQuery, GA4, GTM
- AI — OpenAI, Anthropic, Gemini, Perplexity, Whisper, ElevenLabs, HeyGen, RAG with Pinecone / Supabase
- Infrastructure — AWS, DigitalOcean, Railway, Cloudflare, Docker
If a system has an API, we've probably connected something to it — and if we haven't, we'll tell you honestly what it takes.
How we work
Start with a free 30-minute callDiscovery & audit
from $900
- We map your systems and processes
- We quantify where the hours go
- A prioritized plan with estimates
- The plan is yours whether or not you build it with us
Recommended
Implementation
from $3,000
- Built in iterations
- The highest-impact automation first
- You see returns before the project ends
- Handover and team training
Ongoing support
from $500 / month
- Monitoring and adjustments
- New automations as your operation changes
- External APIs break and change — we handle that
- Priority communication
The first 30-minute call is free. You describe the operation; we tell you what's realistically automatable and what isn't. No deck, no pitch. Payments via Stripe, PayPal or wire transfer.
Why teams work with us
Four reasons clients name themselves- We analyze before we automate. Automating a broken process just produces errors faster.
- We work with what you already have. No forced migration to a new platform unless your current one genuinely can't do the job.
- Since 2013, 100+ projects. We've seen how operations break at 10 orders a day and at 1,000 — and we build for the second case.
- Remote-first, overlapping with US mornings. Communication in English, response within one business day, payments via Stripe, PayPal or wire.
About
A European studio, working since 2013Proplat is a European automation studio based in Ukraine, working since 2013. We started building online stores and moved into what actually makes them profitable — the systems behind them. Today most of our work is integration, process automation and AI agents for e-commerce and service businesses in Europe and the US.
FAQ
What people ask before the first callHow do you price projects?
The first 30-minute call is free. Discovery and audit start at $900, implementation at $3,000, ongoing support at $500 a month. Exact numbers come after we see your systems — we don't quote before we know what we're connecting.
How long until something works?
A first automation usually ships in 2–4 weeks. Larger multi-system projects run longer, but we deliver in iterations so value arrives before the project is finished.
Do we have to change our platform?
Usually not. We connect to what you run. We only recommend replacing a system when it genuinely can't do what you need.
What if our software has no public API?
There's often a path anyway — scheduled file exchange, database access, portal exports. Less elegant than an API, but it works. We assess feasibility on the call.
How do you handle access and security?
Minimum necessary permissions, credentials stay on your side, and you can revoke them at any time. We document what we connect and why.
You're overseas — how does that work day to day?
We work remote-first with overlap into US morning hours, communicate in English, and keep a one-business-day response commitment. Most clients talk to us over chat and a weekly call.
What happens after launch?
External APIs change and break — that's normal. On support we monitor the automations, fix what breaks, and add new ones as your operation grows. Without support we'll still fix things, but as separate work.