Privacy Policy

Last updated: July 13, 2026

This Policy explains what personal data Proplat (hereinafter "we", "the Company") collects when you use the proplat.biz website, for what purpose, how we store it and what rights you have. Data is processed in accordance with the Law of Ukraine "On the Protection of Personal Data".

Data controller details: Individual entrepreneur Dmytro Lutsyshyn, Tax ID 3062707696, address: Lviv region, Ukraine. Contact for data-related questions: info@proplat.biz.

1. What data we collect

Contact details you provide in a form or chat: name, phone, Telegram, email, website address, a description of your task.
Technical data: IP address, device and browser type, the pages you viewed (via cookies and analytics).
Messages sent to the AI consultant on the site — to process your request and prepare a reply.

2. Purpose of processing

Handling your inquiries and providing consultations and services.
Contacting you about your request (phone, messengers, email).
Improving the website and analyzing site traffic.
Meeting contractual and legal obligations.

3. Legal basis

We process data on the basis of your consent (given when you fill out a form or use the chat), as well as to perform a contract and to comply with legal requirements.

4. Cookies

The site uses cookies to function correctly, remember your theme preference and provide analytics. You can disable cookies in your browser settings, though some features may then not work correctly. By continuing to use the site, you agree to the use of cookies.

5. Sharing data with third parties

We do not sell your data. Data may be processed by the services we use to operate: our request-handling/CRM system, automation platforms (e.g. n8n), AI model providers, analytics (e.g. Google Analytics) and messengers. Each of them processes data in accordance with its own policies.

6. Storage and protection

Data is stored for as long as needed for the purposes stated above or as required by law. We take organizational and technical measures to protect data from unauthorized access.

7. Your rights

Obtain information about the processing of your data.
Correct, update or delete your data.
Withdraw your consent to processing.
Lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights.

To exercise these rights, email us at info@proplat.biz.

8. Changes to this Policy

We may update this Policy. The current version is always available on this page, with the date of the latest update shown.

9. Contact

Proplat · Lviv region, Ukraine · +380 67 672 33 07 · info@proplat.biz