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AI-driven automation · e-commerce · since 2013
AI that works for your bottom line — not for the hype.
We build AI agents, automate busywork, and create online stores that sell. A European agency that looks at technology through a business owner's eyes — remote-first, in plain English.
2013in business since
100+projects delivered
200+clients served
We don't deploy technology for technology's sake. We remove the busywork that eats your time and money — and put both back into growth.
What we do
Full cycle — from strategy to supportAI consulting & audit
We map your processes and show where AI will actually pay off — and where it would be money down the drain. You get a roadmap with priorities and expected impact.
Learn more 02AI agents & chatbots
AI agents, chatbots and smart workflows that take over the repetitive work: customer inquiries, documents, orders and content generation.
Learn more 03Business process automation
Workflows built on n8n, Telegram bots, automated document flow, invoicing and task tracking. Your tools finally start working together.
Learn more 04Online stores, websites & web services
Deeply integrated e-commerce sites and web services, built turnkey: responsive design, marketplaces, payments, shipping and built-in AI features.
Learn more 05API integrations
We connect your CRM, payment providers, marketplaces, shipping and e-signature services to each other. Data flows automatically — no copy-paste.
Learn moreThe prompt is ready
See how we'd help your business — on autopilot
We've prepared a ready-made prompt for you. Add a few words about your business, and AI will show which Proplat services would best remove your busywork and free up time for growth.
Click any AI button — the ready-made prompt is copied automatically.
Why businesses choose us — AI through the eyes of an e-commerce owner
2013the year we started in online business
100+projects delivered
200+clients in Europe and worldwide
13+years of hands-on e-commerce & digital practice
Case studies
What we've shipped for clientsHow we work together
Start with a diagnostic sessionDiagnostic consultation
$100 / hour
- Deep dive into your processes (60 min)
- Bottleneck map
- Plan: what to automate first
- Impact estimate
- Zoom / Google Meet / Telegram
Recommended
Turnkey implementation
from $1,000 / project
- Solution design
- Agent / bot / workflow development
- Integrations and launch
- Team training
- 2 weeks of post-launch support
Monthly support
from $100 / month
- Growing your automations
- Support and monitoring
- New scenarios
- Priority communication
- Ongoing improvements
First diagnostic session is free for existing Proplat clients. Smaller ad-hoc tasks are billed at $50/hour. Payments via Stripe, PayPal or wire transfer.
Our projects
100+ websites launchedMebliHit
Furniture and home goods store — responsive, integrated, with an advanced admin panel.
meblihit.com.ua (opens in a new tab)Gofin
A lightweight store with intuitive navigation and serious functionality under the hood.
gofin.biz (opens in a new tab)Standart Komplekt
Rubber, insulation and industrial materials and components — wholesale and retail.
s-komp.com (opens in a new tab)Bibliopolis
A bookstore of illustrated editions from international publishers — art, design, gifts.
bibliopolis.com.ua (opens in a new tab)H&B Oils Center
Wholesale store of natural oils, butters, waxes and soaps — serving the international market.
oilscenter.com (opens in a new tab)ZelenStore
Consumer electronics store — regional retail with nationwide delivery.
zelen-store.com.ua (opens in a new tab)Unilem
Lighting store — fixtures and LED products for home, garden and outdoor use.
unilem.com.ua (opens in a new tab)OrgasmToys 18+
Adult products store — tactful presentation and a smooth checkout experience.
orgasmtoys.com.ua (opens in a new tab)We work with leading platforms
Online stores
n8n
Telegram
OpenAI
Claude
Stripe
PayPal
Banking APIs
Marketplaces
Shipping APIs
Google
CRM
E-signature
API
What clients say
Real experience of working with us“Everything was fast and high-quality — any website tweaks were handled within a few hours. Highly recommended!”
“After seeing the results we signed up for the top package. Sales doubled, and the site ranks top-5 for our key search terms.”
“From the first contact to the final stages, we knew we made an excellent choice. Very helpful, friendly and professional.”
Inquiries grew from 1–2 to 20–30 a day
“We are very grateful to ProPlatAi for helping us design and launch our company's new website. Thanks to modern functionality and well-thought-out decisions, the number of inquiries from the site grew from 1–2 to 20–30 a day — a truly tangible result for us. On top of that, the team implemented several automations that freed up a lot of time from daily routine work and let us focus on growing the business. Special thanks to Dmytro, the head of ProPlatAi, for fast communication, a clear work plan, meeting the agreed deadlines and practical recommendations. Thanks to his experience, we achieved even more than we had planned at the start.”
How we work
A transparent process at every step- 01
Diagnostic
We study your processes and goals
- 02
Proposal
Solution + impact estimate
- 03
Development
We build and test
- 04
Launch
We hand over and train your team
- 05
Support
We grow and scale it with you
01
AI consulting & audit
We analyze your processes and give you a straight answer — where AI will bring real profit, and where it would be a waste of budget. Delivered as a roadmap with clear priorities.
The problem
Everyone is talking about AI, and it's easy to feel the pressure to "do something with it." Without a strategy, that ends in money spent on tools nobody uses. The question isn't "do we need AI" — it's where exactly it pays off.
Our expertise
- Business process audit: where time and money leak
- AI opportunity map: specific points of impact
- Prioritization: what to start with
- Impact (ROI) estimate
- A 3–6–12 month roadmap
How it works
- Intro call and inputs gathering
- Analysis of processes and current tools
- Working session: opportunities and priorities
- A written roadmap document
- Optionally — straight into implementation
Pricing
Diagnostic consultation — $100/hour. First session free for existing clients.
What do I get in the end?
A concrete action plan — not abstract advice.
What if AI isn't right for my business?
Then we'll tell you honestly. You don't need it.
Online or on-site?
Online: Zoom / Google Meet / Telegram. We're remote-first and overlap with US business hours.
02
AI agents & chatbots
We deploy chatbots, AI assistants and smart workflows that take over repetitive tasks — handling inquiries, documents, orders and content.
The problem
Your team burns hours on repetitive work: answering the same questions, sorting requests, copying data, producing boilerplate content. AI covers a large share of it — around the clock, without fatigue-driven mistakes.
What's included
- AI chatbots for support (website, Telegram, messengers)
- AI assistants that process and classify inquiries
- Auto-generated content: descriptions, replies, copy
- Smart order and document processing
- Training the agent on your specifics and tone of voice
How it works
- We define the tasks for AI
- Design the scenario, pick the models
- Build and train on your data
- Test on real cases
- Launch, train your team, support
Pricing
Turnkey implementation — from $1,000 per project. Then support from $100/month.
Can AI agents replace part of my staff?
Yes. AI agents work like virtual employees — they take over whole roles (support, order processing, calls, routine tasks) and run 24/7 with no days off. That lets you cut staffing costs or scale without new hires.
How accurate is the AI?
We tune it on your knowledge base; critical cases are handed off to a human operator.
Which channels?
Website, Telegram, messengers, e-mail, CRM.
03
Business process automation
We build automated workflows that connect your apps and eliminate manual data shuffling. n8n workflows, Telegram bots, document flow, invoicing, task tracking.
The problem
Your data lives in different places — spreadsheets, CRM, email, messengers, payment systems — and someone moves it around by hand. Slow, expensive and error-prone. Automation turns it into a single flow.
What's included
- Workflow automations built on n8n
- Automated document flow, invoices and statements
- Telegram bots for processes and notifications
- Automatic task and status tracking
- Sync between CRM, spreadsheets, payments, email
How it works
- We map the process "as is" and find the manual steps
- Design the automated scenario
- Set up the workflows and integrations
- Test on real data
- Launch, hand over with docs, keep improving
Pricing
Implementation — from $1,000 per project; ongoing development — support plan from $100/month.
What should we automate first?
We'll see in the diagnostic — we start with the most painful and highest-ROI process.
Will it fit the tools I already use?
Yes — we work with what you already have.
Is my data safe?
Yes — access control and security are part of the design.
04
Deeply integrated online stores, websites & web services — turnkey
Not just a website, but a sales system: modern responsive design, integrations with marketplaces, payments and shipping, built-in AI features and automations. Since 2013 — 100+ projects launched.
The problem
A store shouldn't just "exist" — it should drive sales. Many sites are pretty but clumsy, slow or disconnected. We build stores through an owner's eyes — focused on conversion, automation and scale.
Our approach — one turnkey package
We dropped the "economy / business / premium" tiers. Today a store without integrations and AI simply isn't competitive, so we offer one package with the full set of capabilities. Scope and budget are shaped to your business after a short brief.
What's included
- Modern responsive design, multi-language and multi-currency
- Integrations: marketplaces, payments, shipping, unified catalog, price-list imports
- AI features: product description and meta-tag generation, support chatbot, smart recommendations
- Sales: funnels, triggered emails, abandoned carts, upsell and cross-sell
- Automations: order processing, payment notifications, document flow
- CRM integration and sales analytics
- Share buttons, bot and intrusion protection, backups
How it works
- We study your business, product and market
- Design the structure and the look
- Build and populate the store
- Connect integrations, payments and AI features
- Launch, train, support
Support
After hand-off — 2 weeks of free support for bug fixes. Then ongoing development and support by agreement.
How long does development take?
Depends on scope — we give an estimate after the brief.
Can you migrate my existing store?
Yes — migration, redesign and improvements without losing products or SEO.
Is there support after launch?
Yes: 2 weeks of free bug fixes, then by agreement.
05
API integrations
We wire your services together via APIs — CRM, payment providers, marketplaces, shipping carriers, e-signature platforms. Data flows automatically, with no manual re-entry.
The problem
The more services you use, the more "seams" between them get stitched by hand. A marketplace order, the payment, the shipping label, the CRM record — all of it should happen automatically.
What's included
- Payment integrations (Stripe, PayPal, banking APIs)
- Marketplace integrations and product feeds
- Shipping carriers: labels, tracking, statuses
- CRM and accounting systems
- E-signature, messengers, custom APIs
How it works
- We identify which systems and data to connect
- Design the data-exchange schema
- Build and connect the integration
- Test on real scenarios
- Launch and support
Pricing
From $1,000 per project; maintenance — support plan from $100/month.
No off-the-shelf module for my case?
We build a custom integration via API.
Will it break when a service updates?
We design for resilience and provide maintenance.
How many systems can you connect?
From two to a whole ecosystem.